Work & demos

Repair status updates

Concept demo — not a client project.

Step a repair through five stages and see the staff job card, the customer’s status page and the update prepared at each step.

Fictional business: Fixwell Repairs, an appliance repair workshop.

The problem

Customers drop off an item and then have no idea what’s happening. They ring to ask, staff stop work to check, and approvals for estimates get lost in voicemail.

Proposed workflow

  1. Each repair gets a job card with a clear stage.
  2. Moving a job forward prepares a short customer update.
  3. Staff check and approve each message before it is sent.
  4. Customers see the current stage on a simple status page.

What the demo shows

The staff view, the customer view and the activity log stay in step as you move the job forward. Messages are previews only.

    Activity log

      Runs entirely in your browser. Nothing is sent, booked or stored.

      Could your business use something like this? Tell us how you handle it today and we’ll suggest a practical version for you.

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